The Value of an
Engaged Patient

This white paper examines the methods and results of using patient engagement as a business and care strategy.

Patient Engagement as
a Quality Improvement Strategy

This white paper explores new methods and benefits of improving clinical quality through patient engagement.

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Physicians
Patient Communication that Drives Higher Clinical Quality

Medical excellence is enhanced when the patients really buy into their treatment plan. To translate excellent care into optimal outcomes, patients must be engaged, involved participants in their care. Award-winning Emmi® programs improve communication—empowering patients to take more active roles in their care.

Emmi programs deliver evidence-based medical information in a way that is simple and easy to understand. Our interactive programs cover a wide range of health topics from procedures and chronic conditions, to informed decision making, patient safety, medication safety and much more. Emmi combines its own expertise with input from medical advisory board and educational content from health information experts such as Healthwise® and KidsHealth®.

Leveraging Quality Improvements
Emmi programs strengthen your ability to demonstrate your success to consumers, payers and quality monitors and regulators. For example, programs can directly impact AHRQ CAHPS® scores, providing the specific kinds of information and patient-provider interactions covered by CAHPS surveys on chronic care and surgical procedures.

Higher quality ratings, documented patient experiences and improved, measurable clinical outcomes support advantageous negotiations with payers regarding discount and reimbursement. They also increase patient confidence in your organization's services and confirm that your patient population is receiving the highest quality health care possible.

Increasing Clinical Quality
96% of Emmi program viewers report a better understanding of their healthcare needs.

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Improving Patient Satisfaction
Emmi programs have been found to improve Press Ganey scores.

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Mitigating Risk
84% of Emmi program viewers report an increased awareness of risk factors. Leading malpractice carriers officer premium discounts to providers using Emmi programs.

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Enhancing Efficiency
80% of Emmi program viewers say they received answers to questions they would have otherwise asked their physician.

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Partnering with Industry Leaders to Improve Care
Emmi Solutions partners with healthcare leaders to improve its physician solutions.

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