Client-based Studies
The Results of Improving the Patient Experience
Emmi Viewers Rate their Care Higher on Press Ganey® Surveys
The Methodist Hospital (TMH) in Houston examined the results of four Press Ganey survey questions over a period of eight months. TMH compared the results for patients who viewed an Emmi® program (Emmi Viewers) with those who had not viewed an Emmi program (Non-Emmi Viewers). The study found that Emmi viewers rated their care significantly higher than Non-Emmi Viewers.
Learn more about improving patient satisfaction at The Methodist Hospital: download the findings »
Learn more about The Methodist Hospital's success with Emmi programs: read the article »
Emmi Programs Improve Picker™ Survey Scores
Emmi Solutions conducted a retrospective research study with a highly-acclaimed children’s hospital. This study measured the impact of Emmi programs on a patient’s (or parent’s) likelihood to recommend his or her hospital.
Specifically, it compared the results of the Picker survey question “How likely are you to recommend your hospital?” for patients who had viewed an Emmi program with the results for those who had not viewed an Emmi program. Findings show that patients viewing an Emmi program were 4.6 percentage points more likely to recommend their hospital than the general patient population.
Learn more about improving patient loyalty: download the findings »
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